🛍️🎁I didn’t receive my purchased goods!

If you made a purchase in Wizario Idle and the items haven’t appeared in your account yet, don’t worry, sometimes it may take a bit of time ...

🚫🕹️Why are my purchases blocked in the game?

There are several reasons why your purchases might be blocked in Wizario Idle, including:Using the game in a country where payments are...

🍎💳I think I was charged twice! iOS (Apple)?

If you believe you were charged more than expected for a purchase in Wizario Idle, don’t worry, here’s how you can double-check your pa...

🤖💳I think I was charged twice! Android (Google Play).

If you believe you were charged more than expected for a purchase in Wizario Idle, don’t worry, here’s how you can double-check your payment...

💎❌Can I buy discounted Gems outside of the game?

 No. There are no "hacks," "mods," or third-party offers that allow you to purchase or obtain Gems outside of Wizario Idle.Gems can onl...

🔍🤖🧾How can I find my Transaction ID, Android (Google Play)?

To find your Transaction ID:Open the Google Play Store app. Tap your profile icon (top right corner). Go to Payments & subscriptions → B...

🔍🍎🧾How can I find my Transaction ID For iOS (Apple)?

To find your Apple Transaction ID:Open the Settings app. Tap your Apple ID at the top → Media & Purchases → View Account. Select Purchas...

💸🔁How do I request a refund?

Refund requests should be submitted to the original payment processor (ex. Apple for purchases made in-app on an iOS device, or Google Store...