Our team is only able to refund Google Play purchases under certain circumstances: https://support.google.com/googleplay/answer/2479637?hl=en
 
To get started, please reach out to our support team with a copy of your itemized Google Play receipt. Make sure the GPA is showing!
 
Unfortunately we are unable to refund any iOS purchases. Apologies for the inconvenience.
 
To pursue an iOS refund with the App Store, go here: