The most likely way to fix a persistent login bug is to fully uninstall and reinstall the app. Especially if you have just updated to a new version of the game.
Here are a few other things to consider if you are unable to load your game:
- Make sure your device is up to date with the latest OS version
- Play with as few background apps or close them if possible. If your device has a battery saver mode, toggle that on when you play!
- Ensure that you are connected to a strong, stable internet If you are already connected to Wi-Fi, try resetting your modem.
- Force close the app completely and reboot your device
Loading issues persisting? Contact us with the following information:
- Your current device make, model, and OS
- Your current game version number of the game
- When you first started having issues with loading the app
- Your Player IDYou can contact us here or through our email at support@rogueharbour.com